Pay Your Utilities Bill | Six Different Options

The Town of Morehead City provides several ways for you to pay your utilities bill

Did you know that there are 6 different ways in which you can pay your Morehead City water bill, including options where you don’t have to leave the comfort of your home? Find the option that works best for you and give us a call or visit our website at moreheadcity.nc.gov for more details!

Pay Your Bill With Automatic Bank Draft

  • This process is popular with our seasonal customers
  • This process is initiated by the customer.
  • Funds are automatically withdrawn from the customer’s checking account on the due date. This ensures timely payments without late fees or disconnections for non-payment.
  • CLICK HERE to print out an Automatic Bank Draft Form

Pay Your Bill Online

  • The Town of Morehead City is setup to take payments online using the services of a 3rd party provider, Official Payments, who does charge a convenience fee for their services.
  • To make a payment online, please navigate your browser to: www.officialpayments.com | when asked, use the Jurisdiction Code: 4391
  • This is the fastest way for the payment to be recognized in our office. The customer initiates payment either on the phone or online and then calls us with a confirmation number of the transaction. We verify the confirmation number through Official Payments and service is opened/restored that day. A payment report is received electronically in our office the next business day and the payment is posted to the customer’s account.

Pay Your Bill Over The Phone

  • The Town of Morehead City is setup to take payments over the phone using the services of a 3rd party provider, Official Payments, who does charge a convenience fee for their services.
  • To make a payment by phone, please call 1-800-272-9829 and, when asked, use the Jurisdiction Code: 4391
  • This is the fastest way for the payment to be recognized in our office. The customer initiates payment either on the phone or online and then calls us with a confirmation number of the transaction. We verify the confirmation number through Official Payments and service is opened/restored that day. A payment report is received electronically in our office the next business day and the payment is posted to the customer’s account.

Pay Your Bill With Online Banking

  • This process is initiated by the customer.
  • The customer sets up the Town as a “vendor” through their banks online bill pay service. Payments are sent to us electronically but in some cases certain banks will send us a paper check. The paper check takes longer to be received into our office.
  • Talk to your banking representative about which process they utilize.

Pay Your Bill By Mail

  • Drop your check or money order in the mail and we normally receive it within 2-3 business days.

Pay Your Bill Using The Drop Box

  • Located inside the vestibule at City Hall. Payments dropped off after 8 a.m. are processed the next business day.

Pay Your Bill In Person With Cash, Check, Cashier’s Check Or Money Order

  • Be sure to bring a picture ID and the utilities bill with you
  • Precautions will be taken to prevent Identity Theft | Details Here