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1. Is a permit required for my project?

Permits are required for:

• Certain types of signs
• Decks
• Fences
• Most building, electrical, mechanical, and plumbing projects
• Sheds

Even if no building permit is required, a zoning permit may be required. Contact our office to determine whether or not you need to apply for a permit.

2. What is the Minimum Housing Code?

The Minimum Housing Standards Ordinance regulates properties that are deteriorated or dilapidated and unfit for habitation. The intent of the program is to ensure that the city’s housing is safe for those living there. Property owners are given notice and specific time frames to make necessary repairs. A citizen may file a complaint by submitting a Citizen Complaint Form (PDF).

3. Is my property located in a flood zone?

You can contact staff or visit the North Carolina Floodplain Mapping System website to determine whether your property is located in a flood zone.

4. How can I pay for permit fees?

In-Person

Staff can receive both cash and check in-person. In order to pay with a credit card, it is necessary to utilize either the telephone or online payment method.

Online

1. Go to Official Payments.
2. Click on "Local Payments"; Enter Jurisdiction Code 4391; Payment Type = Building and Planning Permits; Click "Make a Payment" and continue to follow the on-screen instructions.
3. Obtain the permit number from the online Permitting Updates or contact staff. When you enter the permit number, do not enter dashes, dots, etc.
4. Email the confirmation number and permit number/site address to ensure payment is properly credited.

When Paying Online

• There is a cap of $300 per transaction. If the permit cost exceeds $300, the process must be completed multiple times.
• There is a processing fee of $4.95 per transaction.
• You may still be required to pick up your permit in person, regardless of whether or not you have paid your fees online.

Telephone

1. Obtain the permit number from the online Permitting Updates or contact staff.
2. Call Official Payments at 888-272-9829.
3. Select Option 3, "Other Payments".
4. Enter Jurisdiction Code 4391; Press 1 to accept.
5. Select Payment Type; Select Option 4 for Permits.
6. Follow prompts.
7. Write or print confirmation information. Call 252-726-6848, ext. 125 or email staff and provide the confirmation number and permit number/site address in order to ensure the payment is properly credited.

When Paying by Telephone

• There is a payment transaction fee of $4.95 in addition to a service fee of $1.50.
• The above fees will be charged each time a transaction is completed.
• You may still be required to pick up your permit in person, regardless of whether or not you have paid your fees by telephone.

5. What inspections will be required for my project?

A list of required inspections (PDF) is available online. Please feel free to contact staff if you should require additional information.