We do not accept verbal requests to transfer service from one location to another. The customer must come to the Water Department, fax to 252-240-1639, or email the transfer request (Transfer Form (PDF)). Any account carrying a balance will not be transferred until the balance is paid off in full.
Also, a transfer fee is charged and can be added to the first billing at the new location. We will only keep both locations with service over period of time, such as a weekend (e.g. turn on service at new location of Friday and turn off service at previous location on Monday).