The safety and well-being of our customers and employees is our top priority. As the number of cases of Coronavirus continues to increase, we are looking at different ways to protect the health of our employees and our utility and tax customers. We also want to help provide peace of mind.
The City remains committed to working with all of our residents who need help and understanding with their utility and tax bills to avoid creating additional hardships during this unprecedented time.
If you are one of our customers who needs to make payment arrangements, let us help you find a solution through this difficult time. Please email Shirl Meadows at Shirl.Meadows@moreheadcitync.org with the name of the account holder, the address, the account number and your phone number. We will have a customer service representative reach back out to you to discuss a payment plan that will work for you and your family. For those of you without email or internet access, please call 252.726.6848 Ext. 112 or 131.